FAQ'S

📦 Orders

Q: How long does it take to process my order?
A: Orders are processed within 1–3 business days.

Q: Can I modify or cancel my order?
A: Yes, but only within 12 hours after placing it. Contact us immediately.

Q: How long does delivery take?
A:

Q: Will I receive a tracking number?
A: Yes, every order includes full tracking.

Q: Why is my order arriving in multiple packages?
A: Some items may ship from different warehouses.

Q: Is my payment secure?
A: Yes. We use secure, encrypted payment systems through trusted providers.

Q: What payment methods do you accept?
A: Credit/Debit cards and other methods shown at checkout.

Q: Are your clothes suitable for professional tennis?
A: Yes, our apparel is designed for both casual and competitive play.

Q: How do I choose the right size?
A: Check our size guide on each product page.

Q: How can I contact you?
A: Email us at ballinova@outlook.it
We reply within 24–48 business hours.